Issue Description
Q:How to enable the operation of log forwarding server on the U2000 .
Alarm Information
N/A
Handling Process
A:
00001. Please check the configuration file blow first:
/opt/U2000/server/etc/conf/logsvc.xml
In this file ,there have content as below:
<syslog name=”syslogReport”>
<logType name=”41″>
<!– Report switch: 0 – Off; 1 – On. The switch is turned off by default. –>
<param name=”syslogReportFlag”>1</param>
<!– Report level control: Only the logs at the same level or a higher level are reported. The default value is 2 (Warning). –>
<param name=”syslogReportLevel”>2</param>
</logType>
<logType name=”42″>
<!– Report switch: 0 – Off; 1 – On. The switch is turned off by default. –>
<param name=”syslogReportFlag”>1</param>
</logType>
<logType name=”43″>
<!– Report switch: 0 – Off; 1 – On. The switch is turned off by default. –>
<param name=”syslogReportFlag”>1</param>
<!– Report level control: Only the logs at the same level or a higher level are reported. The default value is 1 (Minor). –>
<param name=”syslogReportLevel”>1</param>
</logType>
</syslog>
Please confirm the Flag of logReport is ‘1’ or ‘0’
If the flag is ‘0’ ,please change it to ‘1’
00001. Then run the command below to import it to database
#SettingTool -cmd import -file /opt/U2000/server/etc/conf/logsvc.xml
Then we need to restart the U2000 server to let the configuration be effect
Root Cause
we have downloaded and installed a syslog application on 3rd party server, but we is unable to receive logs from U2000, when we started
WireShark to trace packets, customer found that the server does not receive anything from U2000, so we suspects that we need to do
addiontional config beside adding the information to the “Forwarding Server” .
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