Category Archives: Huawei switch

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When Failed to get the SNCP state of N3EAS2 board, NMS error code 38752

Issue Description Customer created many VC4 SNCP services for the N3EAS2 board in slot 11, but a NMS error appaeared when try to get the SNCP state for the VC4 timeslot bigger than 64, plese find it in attachment. version information: U2000       V100R005C00SPC600 OSN7500  V100R010C03SPC200 Alarm Information Invalid parameter returned by board.Error Code:38752 Handling Process workaround:… Read More »

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When compatible stp mode in S5700 Huawei switch with pvst in cisco switches?

Issue Description Problem: What’s the compatible stp mode in Huawei switches with pvst in Cisco switches Product name: S5700 Software version: Quidway S5700 V200R003C00SPC300 Network topology: Configuration: Configure spanning tree protocol mode in S5700 Huawei switch to be compatible with pvst mode in Cisco switch Solution Description: As the default stp(Spanning tree protocol) mode in Cisco switches is pvst and the… Read More »

How to Bootrom password for X7 switch

Issue Description FAQ – Bootrom password for X7 switch Alarm Information None Handling Process For V100R002: huawei For V100R003: huawei For V100R005: huawei or www.huawei.com For V100R006: huawei or Admin@huawei.com. About S7700, it is huawei or 7800 From V200R001 version, the default bootrom password is Admin@huawei.com. About S7700, it is 9300 or 7800 From V200R002,… Read More »

When you cannot find 10GE port on S7700?

Issue Description Customer reported one issue. He bought ES1D2X08SED4 board but cannot find the port. There are two S7700 swithes. One is ok and another is not ok. On first device: On second customer could find the 10GE port: Alarm Information None Handling Process 1. Check board status and find it is unregistered. Slot  Sub Type        … Read More »

When downgrade failed on S5700-28X-PWR-LI-AC running V200R002C00SPC100

Issue Description Switch: VRP (R) software, Version 5.120 (S5700 V200R002C00SPC100) Copyright (C) 2000-2015 HUAWEI TECH CO., LTD HUAWEI S5700-28X-PWR-LI-AC Routing Switch downgrade to V200R001C00SPC300 failed. Alarm Information error that we have received when trying to set the new system software as startup was: startup system-software s5700li-v200r001c00spc300.cc Error: Upgrade basic-bootrom failed.Software does not match this device.… Read More »

Why can not login S5700 after S5700 power on when the software version was upgraded to V200R005C00SPC500?

Issue Description After a customer upgraded the software version to V200R005C00SPC500 and the latest patch V200R005SPH011 from V200R005C00SPC200, he could login S5700 by telnet. Then the S5700 was powered off due to power outage. After he powered on S5700 again, he couldn’t login S5700 by telnet. The topology is simple:   Here are the detail… Read More »

How to Delete a Console Login Password?

Issue Description How Can I Delete a Console Login Password? Solution Deleting the Console Login Password of a Fixed Switch Running V100R002/V100R003 1.  Restart the switch. When the BootROM menu is displayed, choose option “5. Enter filesystem submenu” to display the file system submenu. 2.  When the file system submenu is displayed, choose option “4.Rename… Read More »

How to enable command log on S9300?

Issue Description The device is not showing the command log, only interface up/down S9300 V100R006C00SPC800 Alarm Information none Handling Process By default, the command log is enabled with: info-center source SHELL channel 4 log level notification Where SHELL is the module name,  4 refers to logbuffer channel and Notification is the command log level. To… Read More »

Why Automatical configuration backup cannot work on S5700

Issue Description Customer configuration automatical configuration backup function on S5700 and found it did not work. Check the logs on S5700 and get below alarm. Sep 25 2014 18:18:51-05:13 S5700-1 %%01CFM/4/B2S_BACKUP_FAILED(l)[0]:Failed to transfer the configuration file to server X.X.X.X through FTP when automatically backing up the configuration Alarm Information Sep 25 2014 18:18:51-05:13 S5700-1 %%01CFM/4/B2S_BACKUP_FAILED(l)[0]:Failed to… Read More »

How to Change the Link Type of an Interface?

Issue Description How Do I Change the Link Type of an Interface? Solution Four link types are defined: access, trunk, hybrid, and dot1q-tunnel. The following provides the methods to set different link types. 1.  Access [Quidway-GigabitEthernet1/0/1] port link-type access [Quidway-GigabitEthernet1/0/1] port default vlan 10 The preceding configuration changes the link type of the interface to… Read More »