Buyer guide

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How to Buy

Due to shifts in market demand and supply, prices are not always fixed. To avoid misguiding customers, we left those products “Zero” price. Please click “Quote” to submit an RFQ, our sales representative will reach out to you soon.

If products come with the price, please simply click “Add to Cart”, you will be led to “Checkout” procedure; or you may contact our sales representative by click “EQNUIRY” for more details, such as real time stock, lead time, bulk purchase discount.

Payment

Thunder-link.com accepts various payment methods whereas Wire Transfer is the most common way. We will constantly upgrade our payment system and provide the most convenient option for our client. The customer may choose any of the following payment ways.

wire transfer
PayPal
VISA
MasterCard
WESTERN UNION

Shipping & Delivery

3 common trade terms EXW, CNF and DDP available at Thunder-link.com; International Express(DHL/FedEx/TNT/UPS), Air and Sea for your selection.

EXW Mainland CHINA

Handover to your forwarder in Mainland China

EXW HONGKONG

Delivery to your forwarder in HONGKONG

C&F to your destination

Global delivery to your Country

DDP to Door

One belt one road Countries

Warranty & Return

Warranty

Products provided by Thunder-link.com will come with standard vender like 1-year warranty. Before delivery to you, it will pass our 3-level warranty procedures, namely, 1-Level Inspection, 2-Level In-stock test and 3-Level 24 hour pre-delivery test. 

Every effort we did, is to guarantee the perfect product delivered to you.

Repair/Replace/Refund

Within the warranty period, if malfunction occurred, we will carry out different return handing according to different issues analyzed by our engineer team through remote support.

About test report

Test Report

Quality is our top priority, each equipment will be strictly tested before delivery, the test report will be packed inside equipment and shipped together. The test entries include system software version, service board series number, service board status, and even optical module status.