Delivery Information

 
Thunder-link.com have regular products in stock, and work together with reliable and high efficiency shipment partner, could deliver to our customers worldwide shortly. In normal condition, your cargo would take 3-5 days lead time and inland transportation to your carriers, then takes delivery days as per different delivery method, would be arrived at your destination safely and securely through reliable international carriers. Tracking No. will be provided once delivery out.
 
There are 3 delivery methods as default selection.
 
· FCA China Mainland.
Free of charge for FCA China Mainland
 
· FCA Hong Kong.
Flat rate 150USD for cargo under 100KG. We can delivery to your appointed address in Hong Kong, like your forwarders address.
Please note:
1, Our warehouses and cargoes are not located in Hong Kong, there are logistic and customs commission charges during China to Hong Kong.
2, If your cargo is small dimension, instead of deliverying to your Hong Kong carrier, and choosing our DHL service to deliver to your country directly is highly recommended.
 
· CNF.
International shipping methods are by express like DHL/ Fedex/ UPS, DHL is default; or by normal airfreight;
For cargoes under 45kg, DHL is recommended; For cargoes more than 45kg, considering the time-effectiveness, customs clearance convenience, and freight cost, our sales team will provide DHL and normal airfreight cost for your choice.
Please note:

1, Insurance is not included by default, please tell our sales team if you need a insurance during transportation.

2, DHL is door to door service, if you choose normal airfreight, you should collect the cargo at airport; and if there are no airport at your city, you should also responsible for the inland transportation between airport to your place.

 

Generally, the methods of shipment shall be selected by you.

 
To make your order more clear and transparent, all fees will be calculated and displayed on your shipping information. If there’s any extra charge, such as Purchaser's carrier or special handling, must be paid by consignee. The freight depends on the dimension or the weight of items, as well as the shipping method you choose.
 
The prices displayed on product information pages do not include shipping costs.
PS: For Brazil, Russia, Turkey, Africa and some other countries, items will take longer time to arrive due to customs clearance period.
 
Although we will ship out your item within 48 hours, your item may leave Hong Kong after 2-4 work days, because of Post Office processing time. So please add transit time and handling time.
 
Thunder-link.com will keep customers informed when the order is delayed. Thunder-link.com is not responsible for any consequential damages as a result of any delays. Please review the details of your order and inform us of any mistakes asap so that we can expedite the processing of your order. Once your order is shipped, you will receive an email from us, which provide you the tracking information for your cargo.
 
Please note:
Tracking No. only can be trackable two days after we ship out, casue in normal condition, cargo would take around 2 days China Mainland Transportation to export to Hong Kong.
 
More questions, please contact us at supports@thunder-link.com