FAQ of Huawei GPON ONT

Huawei Optical Network Terminal (ONT) used in Huawei’s FTTH solution. By using GPON technology, ultra-broadband access is provided for home and SOHO users, which features high-performance service forwarding capabilities to ensure an excellent experience with Internet services.

Since there are various types of Huawei GPON ONT, in the below chart we listed the best sale models for your compare.


HG8310M.jpg Huawei HG8310M

  • 1*GE
  • SC/UPC
  • B+/C+ Module
HG8245C.jpg Huawei HG8245C

  • 4FE+2POT+1USB
  • 2.4G WIFI (5dbi)
  • SC/UPC
  • B+/PX20+ optical module
HS8545M5.jpg Huawei HS8545M5

  • 1*GE+3*FE+1*POTS+1*USB
  • 2.4G WIFI
  • SC/UPC
  • B+ Module
8546M-R17.jpg Huawei HG8546M

  • 1*GE+3*FE+1*POTS+1*USB
  • 2.4G WIFI
  • SC/UPC
  • B+ Module
EG8141A5.jpg Huawei EG8141A5

  • 1*GE+3*FE+1*POTS+1*USB
  • 2.4G WIFI (5dbi)
  • SC/UPC
  • B+ Module
HG8245Q2.jpg Huawei HG8245Q2

  • 4*GE+1*POTS+2*USB
  • 2.4G/5G WIFI
  • SC/UPC
HS8546V5.jpg Huawei HS8546V5

  • 4*GE+1*POTS+2*USB
  • 2.4G/5G WIFI (5dbi)
  • SC/UPC
HG8247H5.jpg Huawei HG8247H5

  • 4*GE+1*POTS+1*USB+CATV
  • 2.4G WIFI (5dbi)
  • SC/APC
  • RF Port


Meanwhile we collected some common questions that may helpful for you to solve the problem.

Q: How to clear ONT data?

A: Clearing ONT data is similar to restoring factory settings for an ONT. Use either of the following methods to restore factory settings for an ONT:

  • Choose System Tools > Restore Default Configuration from the main menu on the web page and click Restore Default Configuration.
  • Hold down the RESET button for a long period of time (longer than 10s) to restart the ONT with factory settings.

Q: Can an Ethernet port on an ONT transparently transmit multiple VLAN tags?

A: Yes.

Q: Does an ONT require an IP address for configuring voice data?

A: Yes. An IP address is required.

Q: Can call waiting duration be changed on an ONT?

A: No.


Q: Is the number of concurrently online users limited on an ONT?

A: Yes. The number can be configured as follows: Choose Network Application > Terminal Limit Configuration from the main menu on the web page.



Q: Which ONTs support polarity reversal impulse?

A: All ONTs providing voice ports support polarity reversal impulse. To configure polarity reversal impulse on an ONT, choose Voice > VoIP Advanced Configuration from the main menu on the web page or configure the universal value-added service profile through the U2000.

Q: Which ONTs support both IPv4 and IPv6?

A: All gateway ONTs have supported IPv4, IPv6, and DS-Lite since V200R006C00/V200R006C01.

Q: Is the Wi-Fi service affected if multiple ONTs use the same channel?

A: Yes. The service is affected in the same channel.

Q: How to provision the POS service on an ONT?

A; The method of provisioning the POS service on an ONT is the same as that of provisioning the common voice service on the ONT. For details, see the ONT user manual.

Q: How many MAC addresses can an ONT learn?

A: 1024

Q: Can an ONT connect to a POS machine in the lower layer?

A: Yes. The POS service is a type of data service, which promotes high requirements on network quality.


Q: Can ONT’s factory password be restored?

A: Yes, but ONT’s factory password cannot be separately restored. To restore the password, restore the ONT’s factory settings. Query the ONT’s password on the TR069 server or iTMS.

Q: What are default user name and password for logging in to an ONT?

A: The default user name and password for the administrator are telecomadmin and admintelecom, respectively.

The default user name and password for common users are:

  • V300R016C10 and before: root and admin, respectively.
  • V300R017C00 and later: root and adminHW, respectively.


Q: Does an ONT support routing?

A: Query the ONT nameplate to determine whether an ONT supports routing. If “gateway HGU” is marked on an ONT nameplate, the ONT is of the gateway type and supports routing. If “bridging SFU” is marked on an ONT nameplate, the ONT is of the bridging type and does not support routing.

Applicable Version: V300R013C10 and later

After reading this article, hope you can find a GPON ONT that more suitable for your needs, and hope these common FAQ will assist you to find the solution of your problem. If need more assistance, please contact sales team freely, we are glad to help you.

Related Posts