OSN3500AD

Newly configured service having TU_AIS alarm on it and gets down

The OptiX OSN3500 incorporates an intelligent optical transmission platform and core optical transmission system to schedule and transmit services of different types and granularities. Combined with other Huawei equipment, the OptiX OSN3500 supports various networking applications, such as pure packet mode, hybrid networking (packet and TDM mode overlay networking), and pure TDM mode.
 
Product: OSN 3500

Version: 5.21.18.55

Newly configured service having TU_AIS alarm on it while all other existing services were running normally
Following steps are performed for handling this problem.
 
1. In first analysis bits errors are found in the section. But as pass through services are running fine with the bit errors on this link, so bit errors can be ignored but for we still cleared the bit errors by fiber cleaning to minimize the risks in the link.
2. We reset GXCSA cross connect and PQ1 tributary board that may these boards were stuck or hang but still issue presists.
3. In last we found the Fiber connection onsite are correct but on NMS the fiber connection on line boards are worng.
4. We corrected the fiber connection and then again configure services they are normal.
 

 

Fiber connection onsite are correct but on NMS the fiber connection on line boards are wrong. We corrected the fiber connection and then again configure services they are normal



Fiber connection in the NMS must be correct. like this case if fiber connection were wrong on NMS the services cannot get through.If this condition happens first check the fiber connections that onsite and NMS are consistent or not then proceed for other troubleshooting.

 

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